Contact

Talk to our team

We help you get set up, choose the right plan, and answer questions about TrackBiz for your business.

Get in touch

We are here to help your business

Questions about setup, pricing, or a custom plan for many branches? Reach us on phone or WhatsApp — we reply quickly during business hours.

Call us

Speak directly with our team for onboarding help or account questions.

+254 702 902 091

WhatsApp

Fastest way to reach us — send a message and we will guide you through setup.

Chat on WhatsApp

Try the app

Open the read-only demo in your browser or download the Android app.

Open web demo

Custom & enterprise

Running 6+ shops or need custom staff limits? We will tailor a plan for you.

Request custom plan
Support hours: Monday–Saturday, 8:00 AM – 6:00 PM East Africa Time (Nairobi). Messages outside these hours are answered the next business day.
Legal

Privacy & terms

TrackBiz stores your business data securely in Firebase (Google Cloud). Only you, your staff, and co-owners you invite can access your shop data. We do not sell your data.

Privacy

Your data stays yours

Sales, stock and customer records belong to your business. You can export reports and delete your account at any time from Settings.

Terms

Fair use & billing

Plans are billed monthly or yearly in KES. After your free trial, continue on the plan that matches your shop count. Upgrade only when you need more capacity.

Security

Secure by design

Staff access is permission-based. Every stock change and sale is logged. Firestore rules enforce who can read and write each record.

Get started

Download TrackBiz or try the demo

Install the Android app and create your own account, or sign in with a read-only demo to explore before you commit.

Read-only demo — sign in with test.owner@trackbiz.app or any email starting with test. Browse the app; your data stays safe.

Your own business — register in the app after download. Full access to sales, stock, staff and reports.

Need help? WhatsApp +254 702 902 091